Warranty and claims
Wheels sold here carry the Yokohama manufacturer warranty that comes with them. We handle the claim on your behalf.
What is covered
- Manufacturing defects in materials or workmanship, including failed stitching, delaminating wood and cracked spokes.
- Finish defects such as lifting lacquer or blistering anodising within the manufacturer period.
- Transit damage reported with photographs within 48 hours of delivery.
What is not covered
- Wear from normal use, sun bleaching, and damage from solvents or silicone dressings.
- Damage from incorrect installation, the wrong hardware, or over tightened lug nuts.
- Wheels re-drilled, re-covered, engraved or refinished after purchase.
- Leather that has softened and darkened with use, which is the material behaving as intended.
Making a claim
Email your order number, photographs of the fault and the mileage since fitting. We submit the claim to the manufacturer and keep you updated until it is settled.